ReturnsPolicy
At navero, we want you to feel confident shopping with us. That’s why all of our products are backed by both a 30-Day Money Back Guarantee and a 1-Year Warranty.
30-Day Money Back Guarantee
If you change your mind or are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.
If it's within the 30 Days, we'll even pay for the shipping back to us.
1-Year Warranty
All navero products are covered by a 1-year warranty against manufacturing defects.
This means if your product has a fault due to workmanship or materials, we’ll repair, replace, or refund it — at no extra cost to you.
How to Request a Return or Warranty Claim
Simply contact us at returns@navero.com.au with your order number and details of your request. Our team will guide you through the process.
We’re here to make sure your journey with navero is stress-free — from checkout to your next adventure.