Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.navero.com.au

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” – data files placed on your device, often including an anonymous unique identifier. For more information about cookies, and how to disable them, visit: www.allaboutcookies.org.

  • “Log files” – track actions on the Site, collecting data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” – electronic files used to record information about how you browse the Site.

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or payment provider details), email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfil orders placed through the Site (including processing payment, arranging shipping, and providing invoices and order confirmations)

  • Communicate with you about your order or account

  • Screen orders for potential risk or fraud

  • Provide you with information, product updates, or marketing communications in line with preferences you have shared

We use the Device Information we collect to:

  • Screen for potential risk and fraud (particularly IP addresses)

  • Improve and optimise the Site (for example, through analytics about how customers browse and interact with the Site)

  • Measure the success of marketing and advertising campaigns

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us use your Personal Information as described above. For example:

We may also share your Personal Information to:

  • Comply with applicable laws and regulations

  • Respond to subpoenas, search warrants, or other lawful requests

  • Protect our rights, safety, or property

Behavioural Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.

You can opt out of targeted advertising at:

You can also opt out of some services by visiting the Digital Advertising Alliance’s portal:
http://optout.aboutads.info/

Do Not Track

Please note: we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Data Retention

When you place an order through the Site, we retain your Order Information for our records unless and until you ask us to delete it. Device Information may be retained for analytical purposes in accordance with our data security protocols.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete the personal information we hold about you. You may also have the right to object to processing, request restriction of processing, or request portability of your data.

If you wish to exercise these rights, please contact us at the details below.

Changes

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page, and the revised date will be noted at the bottom.

Contact Us

For more information about our privacy practices, if you have questions, or if you wish to make a complaint, please contact us at:
support@navero.com.au